Compass Fitness.com Contact Phone Number 1-877-781-7117

     
 
Privacy Policy
 
 

Definition of terms:

Compass Fitness.com, ourselves, we, us, our, The Company and The Site refers to Compass Fitness.com LLC Client, member, user, you, your refers to the person accessing the Compass Fitness.com website and accepting Compass Fitness.com’s Terms and Conditions.

 
 

Personal Data Privacy:

 

We are committed to the protection of your privacy. Compass Fitness.com shall maintain an SSL secure site. Any information you provide us shall be accessed and used by authorized representatives of Compass Fitness.com and/or authorized suppliers of Compass Fitness.com in order to provide you with your requested products and/or services. If you sign up as a member of Compass Fitness.com or purchase product(s) from the Compass Fitness.com Fitness Store, you authorize Compass Fitness.com to use the data you provide such as but not limited to contact data, shipping information, credit card data and personal profile information in order to fulfill the product and/or services you have requested. Compass Fitness.com will not sell your personal data to any third party or use your email address for unsolicited mail. Any emails sent to you shall be in the provision of requested products or services.

User Name:

 

When signing up to be a member of Compass Fitness.com you will be required to enter a User Name and Password. Depending on the services members choose to use, a member’s Compass Fitness.com User Name may be available for public display on the Compass Fitness.com site so members should not use their full name.. An instance of when your User Name would be displayed is when you post a message within Fitness Connection section of The Site.

On-Line Fitness Journal:

 

The personal information that you enter into the Compass Fitness.com On-Line Fitness Journal (The On-Line Journal) shall be maintained on an SSL secure site accessible by you through a log in process which requires you to input your established User Name and Password. By using The On-Line Journal, you authorize Compass Fitness.com to collect, on your behalf, the personally identifiable data you enter into The On-Line Journal including personal medical information. Compass Fitness.com is not responsible for any personal data contained on our website that you share with a third party or for any personal data accessed by a third party with personal log-in information obtained by the third party without your permission. Compass Fitness.com shall have administrative access rights to your Compass Fitness.com account which shall no way provide access nor authorize access to your Personal On-Line Fitness Journal data.

   
 
     
 
     
 
Shipping Policy
 
 

Compass Fitness.com offers ground shipping for all items to all locations in the continental United States. Compass Fitness.com shall ship all orders as soon as possible after receipt of the order. Orders placed by 3 pm EST shall in most cases be shipped by the Next Business Day with the exception of the larger exercise equipment-treadmills, exercise bikes, total body trainers, ellipticals and the PowerVibe machines which shall ship within two weeks of order placement. Gift Cards may be shipped by ground shipping free of charge or by expedited Priority Air shipment for a charge of $17.

The shipping charges stated below apply to all items except larger exercise equipment-treadmills, exercise bikes, ellipticals, total body trainers and the PowerVibe machines:

 
 

Standard Ground Shipping

 

 Product Costs

 Shipping and 
 Handling Cost

 $0-$50

 $9

 $50.01-$100

 $12

 $100.01-$150

 $15

 Above $150

 Free

 Gift Cards

 Free

 
 

Priority Air shipment is available for Gift Cards
for a cost of $17.

There are two ground shipping options for larger equipment- treadmills, ellipticals, exercise bikes and PowerVibe equipment. The two options are Curbside Shipping and Premium Shipping. Description of the two shipping option and costs are as follows:

 

Curbside Shipping-Product is delivered by truck to the Buyers driveway or curbside. The cost for this shipping option varies from $75 -$175. The exact shipping amount depends on the specific equipment purchased. The cost of the shipping will be available on the Compass Fitness.com website at the time of purchase.

Premium Shipping-Product shipped to the home with complete assembly inside the home. The cost for this shipping option varies from $250-$275.

 
 

After a product has shipped, the Buyer will be provided with shipping tracking information.

 
 
Sample Products
 
 

Body Sport 18 lbs Medicine Ball
Price: $58
Shipping: $12
Total Price:$70

 
 

Body Sport 12 lbs Dumbbells
Price: each $15 X Qty 2= $30
Shipping: $9
Total Price: $39

 
   
 
     
 
Product Return Policy
 
 

Product can be returned for a Compass Fitness.com store credit within 60 days of the product purchase date. For all returns, Buyer must contact Compass Fitness.com at 1-877-781-7117 or email Compass Fitness.com at compassfitness@yahoo.com prior to returning a product to receive a product Return Authorization Number. Buyers may return a product for a Compass Fitness.com store credit if the products are unopened, unexpired and in re-sellable condition. An exception to these requirements shall only be made if the reason for the return is a defective or damaged product not caused by the Buyer.

The Compass Fitness.com store credit will be issued as a Compass Fitness.com Gift Card to be used towards purchases on the Compass Fitness.com website. If the Buyer is returning the product due to a defective or damaged product not caused by the Buyer then Compass Fitness.com shall include all shipping costs in the store credit total amount, otherwise the Buyer shall be responsible for all shipping costs. All products must be returned in their original packaging and include the Return Authorization Number. A store credit shall be issued upon receipt and inspection of the returned items.

The Compass Fitness.com store credit will be issued as a Compass Fitness.com Gift Card to be used towards purchases on the Compass Fitness.com website. If the Buyer is returning the product due to a defective or damaged product not caused by the Buyer then Compass Fitness.com shall include all shipping costs in the store credit total amount, otherwise the Buyer shall be responsible for all shipping costs. All products must be returned in their original packaging and include the Return Authorization Number. A store credit shall be issued upon receipt and inspection of the returned items.

 
     
   

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